Shipping Policy

Order Processing
All orders are processed within 1 to 3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates and Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times will be displayed during checkout. Delivery times may vary depending on the carrier, destination, and unforeseen circumstances.

Domestic Shipping (USA)
We currently ship within the United States. Standard delivery typically takes 3 to 7 business days once shipped. Expedited shipping options are available at checkout.

International Shipping
At this time, we do not ship internationally. If we expand our shipping destinations, this policy will be updated.

Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. Tracking information may take up to 24 hours to update.

Lost or Damaged Packages
We are not responsible for packages that are lost, stolen, or delayed due to carrier issues. If your package arrives damaged, please contact us within 7 days of delivery so we can assist with a solution.

Incorrect Address
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an incorrect address, you may be responsible for additional shipping fees.

Contact Us
If you have any questions about shipping or need assistance with your order, please contact us at info@eluxia.shop.