Privacy Policy
Introduction
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or purchase from our website.
Information We Collect
When you make a purchase or create an account, we may collect your name, email address, billing and shipping address, phone number, and payment details. We also collect technical information such as IP address, browser type, and usage data for site functionality and analytics.
How We Use Your Information
We use your information to process orders, provide customer support, improve our website, personalize your experience, and send updates or promotional offers if you have opted in. We do not sell your information to third parties.
Sharing Your Information
We may share your data with trusted service providers such as payment processors, shipping carriers, and analytics providers to complete transactions and operate our business. These providers are obligated to protect your information. We may also disclose information if required by law.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, track performance, and enhance your shopping experience. You can disable cookies in your browser settings, but some features of the site may not work properly.
Your Rights
If you are a resident of California, you may have rights under the CCPA/CPRA, including the right to request access, deletion, or opt-out of the sale of personal data. If you are located in the European Union, you may have rights under the GDPR, including access, correction, and erasure of your personal data. Please contact us to exercise these rights.
Data Security
We use industry-standard measures to protect your personal data from unauthorized access, misuse, or disclosure. While no method of transmission over the internet is 100 percent secure, we strive to safeguard your information.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect information from children. If we learn that data from a child has been collected, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@eluxia.shop.
